Guides

Straight answers, written by the people who fix it

No filler and no keyword padding. Each of these exists because enough customers asked the same question that it was worth writing down properly.

Fix it now2 min · video

Channels not loading? Change your server host

The most common problem and the quickest fix: swap the server address in your playlist link for one of your backup hosts. Video walkthrough, screenshots for every app, and your own backup servers listed on the page ready to copy.

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Setup

Long-form walkthroughs for getting a device working, with the reasoning behind each step and the error messages explained. The short versions live on the setup pages.

Troubleshooting

What to check, and in what order, when the picture is not behaving. These are the same steps our support team works through before anything else.

Guides

How the subscription actually fits together: delivery types, device slots, and the decisions worth getting right at checkout rather than afterwards.

Comparison

Deciding what to buy, and what to compare it against. Written so the checks apply to any provider, including us, rather than as a sales pitch.

Technical

The numbers behind a stable stream. Useful if you want to know whether your connection is genuinely the problem before you start changing things.

Account

Renewals, expiry dates and keeping the same login details. Short pieces about the admin side of a subscription.

Reselling

For anyone thinking about selling subscriptions on. Written plainly, including the parts that usually go unmentioned.

Setting a device up rather than fixing one?

The device guides cover the install itself, step by step, with the awkward parts called out rather than skipped.

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